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New monies2/21/2023 We’ve also added a new investment option through the TSP mutual fund window, personalized support for rollovers to your TSP account, and a fund transfer option as a new way to move money within your TSP account. The low-cost TSP funds you know and love are still the same, and your TSP savings remain invested in the funds you’ve chosen, unless you request a change. Use the account lock feature in My Account to help prevent fraud by voluntarily placing a secure hold that disallows transactions that remove money from your account.Receive messages, documents, and statements about your account in your Secure Participant Mailbox.If you’re looking for personalized support, use our virtual assistant, called AVA, to ask account-specific questions and connect directly to a ThriftLine Representative during business hours for a live chat session.When you access My Account from your mobile device, you have the option to use your device’s identification software, such as fingerprint access and facial recognition, to add an extra level of security.Use the TSP Mobile App to access your account on the go.If you have both a civilian and a uniformed services account, you can see all the information for both accounts in one place, including your overall total balance.And you can use planning tools, such as the retirement income modeler, a personalized calculator to help you keep track of your savings goals. The user-friendly, customizable homepage gives you quick access to the information you want to see first.Once you log in to My Account, you’ll notice a fresh design, new tools, and enhanced features to help you manage your account: It’s a one-time setup process that will give you step-by-step prompts to make it simple for you to verify your identity, create a username and password, update your contact information, and set up your account security. If you haven’t already, now would be a good time to do so. This summary of changes gives you details about these recent changes, including expanded support options, efficient online transactions, a new look and feel for My Account, and more.Īll TSP participants need to set up a new login for the new My Account. Now that we’ve added new features to your TSP experience, we’ve also updated our Plan Summary with details about changes that have come with these new TSP features.
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